Privacy Policy
Zhongde Dingli is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you interact with us.
Information We Collect
When you interact with Zhongde Dingli through our website, Alibaba storefronts, exhibition registrations, or direct inquiries, we may collect the following categories of information:
Business Contact Information
- Company name and registered address
- Contact person's name and job title
- Business email address
- Phone or WhatsApp number
Procurement & Project Details
- Equipment type and quantity requirements
- Project location and industry sector
- Annual procurement budget range
- Customization and ODM specifications
Communication Records
- Inquiry messages and quote requests
- Email correspondence history
- Technical support communications
- After-sales service records
Website Usage Data
- IP address and browser type
- Pages visited and time on site
- Referring website or search terms
- Device type and operating system
How We Use Your Information
We use the information we collect solely for legitimate B2B business purposes. We do not sell or rent your personal data to third parties. Specifically, your information is used for:
Processing Inquiries & Quotations
To respond to your product inquiries, prepare customized quotations for rock splitters, drilling machines, liquid CO₂/O₂ systems, and DTH drilling rigs, and follow up on procurement discussions.
Order Fulfillment & Delivery
To manage your orders, coordinate our 3-day fast delivery schedules, arrange logistics, and ensure compliance documentation (ISO 9001 / CE certificates) reaches you on time.
After-sales Support & Technical Training
To provide our dual-track after-sales service including video multimedia materials and on-site technical training, and to address warranty or maintenance issues.
Product & Service Improvement
To analyse aggregated usage patterns and customer feedback to improve our product range, ODM customization capabilities, and overall service quality.
Business Communications
To send relevant product updates, exhibition invitations, new equipment announcements, and industry information that may be of interest to your procurement operations. You may opt out at any time.
Confidentiality & Protection
We apply the same rigorous standards to data security as we do to our ISO 9001-certified manufacturing processes. Your business information is treated as strictly confidential.
Encrypted Storage
All customer data is stored using industry-standard encryption protocols.
Access Control
Access to your data is restricted to authorised personnel with a legitimate business need.
No Third-party Sale
We never sell, rent, or trade your personal or business information to external parties.
Data Sharing Limitations
We may share your information with trusted logistics and freight partners solely to fulfil your orders and delivery requirements.
Information may be disclosed if required by applicable law, regulation, or court order in the jurisdictions where we operate.
Our Alibaba platform storefronts are subject to Alibaba's own privacy framework in addition to this policy.
We retain your business data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Your Data Rights
Regardless of your location -- whether in Southeast Asia, Africa, South America, the Middle East, or elsewhere -- you retain the following rights with respect to your personal data:
Right to Access
You may request a copy of the personal data we hold about you and your company at any time.
Right to Rectification
You may ask us to correct any inaccurate or incomplete information we hold about you.
Right to Erasure
You may request deletion of your personal data, subject to any legal retention obligations we must fulfil.
Right to Object
You may object to the processing of your data for marketing communications and we will promptly honour your request.
Right to Portability
You may request a structured, machine-readable copy of your data to transfer to another service provider.
Right to Restrict Processing
You may ask us to temporarily restrict processing of your data while a dispute or correction request is being resolved.
To exercise any of these rights, please contact us at meiki@dlminingequipment.com. We will respond to your request within 30 days.
Cookie Policy
Our website uses cookies -- small text files stored on your device -- to improve your browsing experience and help us understand how visitors use our site. Below is a summary of the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, form submissions, and secure sessions. | Session |
| Analytics Cookies | Help us understand visitor behaviour, popular pages, and traffic sources to improve our content. | Up to 2 years |
| Functional Cookies | Remember your preferences such as language, region, and inquiry form data to enhance your experience. | Up to 1 year |
| Marketing Cookies | Used to deliver relevant product information and track the effectiveness of our B2B campaigns. | Up to 90 days |
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified when cookies are set.
Disabling essential cookies may affect the functionality of our website, including the ability to submit product inquiry forms.
Our Alibaba storefronts are subject to Alibaba's cookie policies, which operate independently of this policy.
Contact Information
If you have any questions about this Privacy Policy, wish to exercise your data rights, or need to discuss a privacy-related concern, please contact our data representative directly:
Contact Person
Meiki
Data privacy representative and primary point of contact for all privacy-related inquiries.
Email Address
meiki@dlminingequipment.comWe aim to respond to all privacy inquiries within 30 business days.
Brand
Zhongde Dingli
ISO 9001 & EU CE certified manufacturer of static hydraulic rock breaking equipment.
Promotion Channels
Alibaba & Exhibitions
Serving clients across Southeast Asia, Africa, South America, and the Middle East.
Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We will notify significant changes by posting a prominent notice on our website or by contacting you directly. The effective date at the top of this page indicates when the policy was last revised.